Privacy
policy.

The maison handles your information with the same discretion that defines its atelier. This page is written in plain language so the policy can be understood — not navigated.

I. What we collect

When you write to the maison through the appointment form or subscribe to The Letter, we receive the name and contact details you choose to share, the date of your enquiry, and the contents of any message you compose. We do not collect more than this.

The site uses a small set of necessary technical cookies to function, and — only if you consent — a single privacy-respecting analytics signal that records page views without identifying you personally.

II. Why we hold it

The information you share is held for one reason: so the atelier can answer you. For appointment requests, the legal basis is your consent and the legitimate interest of the maison in responding to direct enquiries. For The Letter, the basis is consent, freely given and freely withdrawn.

III. How long we keep it

Appointment correspondence is retained for the duration of the relationship with the client and for up to twenty-four months thereafter, or earlier upon request. Newsletter records remain only while you are subscribed; on unsubscription, the record is removed within thirty days.

IV. Your rights

• Access — you may request a copy of the information we hold about you.
• Rectification — you may correct anything we have noted incorrectly.
• Erasure — you may ask the maison to delete your information.
• Portability — you may receive your information in a structured form.
• Objection — you may object to any processing based on legitimate interest.

To exercise any of these rights, write to angelo@dipalmacouture.com. We answer within fourteen days.

V. Whom we share it with

The maison does not sell, rent or trade your information. We use a small number of operational service providers — for hosting, for sending the newsletter, for receiving form submissions — bound by data-processing agreements. They are listed on request.

VI. Where we hold it

Data is stored within the European Economic Area. Where a service provider operates outside the EEA, we ensure appropriate safeguards (Standard Contractual Clauses) before any transfer.

VII. Changes

This policy was last revised on 9 May 2026. Material changes will be communicated through The Letter; minor revisions will be reflected here with a fresh date.